frequently asked
Shipping & Delivery
What are your shipping options?
We offer Standard Shipping and Express Shipping options. Rates and estimated delivery times will be shown at checkout, so you can choose the best option for your needs.
How long does shipping take?
Standard Shipping: 5-7 business days
Express Shipping: 2-3 business days
Need your outfit yesterday? We’ve got you covered with 1-hour immediate delivery for wardrobe emergencies. Just contact us at XXXX (additional charges apply).
Can I track my order?
Absolutely! Once your order is dispatched, we’ll drop you an email you a tracking number. Kick back, relax, and get ready to glam up with us. ✨
Live & Special Launches
How do I join your TikTok live streams?
Follow us @Dodoloot on TikTok, and you’ll get notified when we’re live! Get ready for slashed prices, live try-ons, and all the exclusive deals.
Are TikTok live products the same as the website?
Yup, but here’s the tea: only TikTok live gets freebies and insane discounts. If you want the *real* deals, you know where to find us! 💃
Ordering & Payment
How do I place an order?
Just browse your faves, add them to cart, and check out with your preferred method!
Can I change or cancel my order?
Changed your mind? Hit us up within 24 hours! But once it’s processed, we can’t make any changes—so choose wisely, bestie. 💖
Returns & Exchanges
What’s your return policy?
We accept returns within 7 days for items that are unused, unworn, and in their original packaging. But for live-stream buys? Sorry, babe, all sales are final unless the item is defective—no takebacks oki!
What if I get a defective item?
We pack and check every order with love, but hey, nobody’s perfect! If something’s off, email us here within 48 hours with your order info and pics. We’ll fix it for you in no time, promise!
can't find your answer?
contact us here for help
